fp999 Privacy Policy —
Your Data Is Safe With Us

Fp999 takes your privacy seriously. This Privacy Policy ("Policy") explains how fp999 ("we", "us") collects, uses, and protects your personal information when you use our website and services.

By registering with fp999 or using our services, you agree to the terms of this Policy. We recommend reading it in full. If any part is unclear, our support team is always ready to help.

Fp999 collects certain information to improve your experience and comply with legal obligations. We only collect what is strictly necessary.

Directly from you

• Identity Information: Full name, date of birth, national ID or passport number.
• Contact Information: Email address, phone number, current address.
• Account Information: Username, password (encrypted), security questions.
• Payment Information: Payment method type and transaction history (card numbers are not stored directly).
• KYC Documents: Documents required for identity and address verification.

Automatically collected

• Technical Information: IP address, browser type, operating system, device model.
• Usage Information: Pages visited and duration, games played, and session length.
• Cookies & Tracking: To remember website functionality preferences and user settings.
• Transaction Logs: Records of all deposits, withdrawals, and bets.

Fp999 uses collected data for specific, limited purposes only. No data is used for unnecessary purposes.

Fp999 never shares your data with third parties for advertising purposes. You can unsubscribe from promotional emails at any time.

Fp999 does not generally share your information with third parties. However, in certain circumstances, disclosure may be legally required or essential for the delivery of services.

When Data May Be Shared

• Payment Processor: Necessary information is shared with payment gateways to complete transactions.
• Identity Verification Service: With a licensed verification agency for the KYC process.
• Legal Authorities: Upon a court order or a lawful request from a regulatory authority.
• Anti-Money Laundering: To comply with international AML (Anti-Money Laundering) regulations.
• Business Transfer: In the event of a company merger or acquisition, data may be transferred to the new owner.

Fp999 follows the highest industry standards to protect your personal information, with security measures in place at both the technical and organizational level.

Technical Security

• 256-bit SSL Encryption: All data transfers take place over encrypted channels.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Firewall & IDS: Measures to detect and prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of account security.
• Regular Audits: Regular system audits conducted by third-party security specialists.

Organizational Security

• Only authorized personnel have access to personal data.
• All staff are bound by confidentiality agreements.
• Staff receive regular data protection training.
• In the event of a data breach, the relevant authorities and affected members will be notified within 72 hours.

Fp999 uses cookies to ensure the website functions properly and to enhance your experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Login sessions and security tokens — the site cannot function without these.
• Functional Cookies: Remembers your language preferences and settings.
• Analytics Cookies: Used to understand which pages are most frequently visited. No personal identity is revealed.
• Marketing Cookies: Used only with your consent.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

Fp999 believes you have full rights over your own data. Under GDPR and international data protection laws, you are entitled to the following rights:

• Right to Know: Your right to know what information fp999 holds about you and how it is used.
• Access: The right to request a copy of the data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that the use of your data be restricted in certain circumstances.
• Right to Object: The right to object to your data being used for specific purposes.
• Portability: The right to receive your data in a readily accessible format.

To exercise any of these rights, please contact our support team. We are required to respond within 30 days.

Fp999 does not retain your data for longer than necessary. However, certain information is kept for a defined period to meet legal, regulatory, and business requirements.

• Active Account: All data is retained for as long as the account remains active.
• Closed Accounts: After account closure, transaction records are generally retained for up to 5 years.
• KYC Documents: Up to 7 years, in accordance with regulatory requirements.
• Cookie Data: Depending on the cookie type, retention ranges from 30 days to 2 years.
• Support Conversations: 1 year from the date the issue is resolved.

Upon expiry, data is securely deleted or anonymized so that identification is no longer possible.

Fp999's servers and processing partners may be located in various countries. Your data may be transferred from one country to another.

For such transfers, fp999 ensures that adequate data protection measures are in place in the destination country. Your data is safeguarded through GDPR Standard Contractual Clauses or other approved mechanisms.

Fp999 may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or a platform notice. Continued use of the site after any update constitutes acceptance of the revised Policy.

If you have any questions about this Policy or wish to exercise your rights, please contact our data protection team. Our support team is available 24/7 to assist you.